Terms and conditions
This English version is provided for readability. Where legal wording matters, the German version is authoritative.
§ 1 Scope and provider
These Terms and Conditions apply to all services offered through the website agenticbuilders.at. The provider and contracting party is:
Bernhard Götzendorfer
Rittingergasse 15/11, 1210 Vienna, Austria
Email: office@gotzendorfer.at
These Terms apply to consumers within the meaning of the Austrian Consumer Protection Act (KSchG) and to businesses. Deviating user terms are not accepted unless the provider expressly agrees to them in writing.
§ 2 Service description
Free handout: The provider makes a free digital document (the “free handout”) available. The handout is delivered by email after successful newsletter signup via double opt-in. There is no charge for receiving the handout.
Paid digital content: The AI Builder Guide is offered as a digital learning area for EUR 29.00, including statutory VAT where applicable. An optional personalised PDF add-on can be purchased for EUR 14.50; this PDF carries an individual buyer watermark (name or email). Additional courses may be displayed as previews. A purchase contract is only concluded once a product is available in checkout and bindingly ordered.
Access period: Access to the learning area is granted for at least 36 months from purchase; an extension is reserved thereafter. If the platform is discontinued, buyers will receive the content they purchased as a download or a pro-rata refund.
Discord community (optional): A community may additionally be offered via Discord. It is an optional, separable part of the service: use requires your own Discord account and acceptance of the Discord terms of use. There is no entitlement to the continued existence of any particular channel; the provider reserves the right to provide an equivalent replacement channel. The respective community rules apply; in case of violations, the provider may exclude participants from the community.
§ 3 Conclusion of contract
Newsletter / free handout: Newsletter signup takes place through the opt-in form on the website. By submitting the form and confirming the double opt-in link in the confirmation email, a usage relationship for the free newsletter service is created. This expressly does not create a paid purchase contract.
Purchase of digital content: For paid digital content, the purchase contract is concluded when you place a binding order by clicking the purchase button and payment is subsequently confirmed. The provider sends an order confirmation by email after successful payment, documenting the conclusion of the contract.
§ 4 Prices and payment
The free handout is free of charge. For paid content, all displayed prices are in euros (EUR) and include statutory VAT where applicable. Billing is handled through Stripe. Accepted payment methods are shown at the time of purchase. Payment is due when the order process is completed.
§ 5 Delivery of digital content
Digital content (handout, guides, and courses) is provided exclusively in electronic form, for example as access in the learning area, a download link, or by email to the address provided during signup or purchase. No physical delivery takes place. The provider may adapt the format of the digital content, such as a web lesson or PDF, as long as the substantive value is preserved.
§ 6 Right of cancellation
Consumers generally have a statutory right of cancellation under the Austrian Distance and Off-Premises Contracts Act (FAGG) for paid contracts concluded at a distance or outside business premises. Details, including the exception for immediately delivered digital content under Section 18 FAGG, can be found in the cancellation instructions.
§ 7 Usage rights
Upon full payment, the buyer receives a simple, non-transferable, and non-sublicensable right to use the purchased digital content for their own purposes. Passing on, publishing, or otherwise making the content available to third parties, as well as sharing access credentials (account sharing), is not permitted. For disclosure: personalised PDFs carry an individual, visible buyer watermark (name or email) that serves to trace unauthorised sharing.
§ 8 AI-assisted content creation
The provider uses AI tools (including Anthropic Claude and OpenAI Codex) to create course content, software, and accompanying materials. All content is reviewed by the provider before publication and the provider takes responsibility for it.
§ 9 Warranty
Paid digital content is subject to the statutory warranty provisions under Austrian law (ABGB, VGG). In the event of a defect, the provider is initially entitled to improvement or replacement. If improvement or replacement fails twice, the user may request a price reduction or rescission.
For digital content supplied on a continuous basis (ongoing access to the learning area), the warranty applies for the entire supply period. The provider supplies the updates that are necessary to keep the digital content free of defects (Section 7 VGG).
No warranty claim exists for free content such as the free handout.
§ 10 Liability
The provider is liable without limitation under statutory provisions for damage caused intentionally or by gross negligence. For property damage and financial loss caused by slight negligence, liability towards businesses is excluded to the extent permitted by law; statutory liability towards consumers remains unaffected.
No liability is accepted for the correctness, completeness, or up-to-dateness of information and content provided free of charge. Use is at your own responsibility.
§ 11 Account and suspension
The provider may suspend a customer account or restrict access, but only in the case of specifically defined instances of misuse, in particular the unauthorised sharing of access credentials, the systematic copying or automated extraction (scraping) of the content, or the resale of the purchased services. Suspension generally only occurs after a prior warning and only to the extent that it is proportionate, balancing the interests of both parties.
§ 12 Applicable law and place of jurisdiction
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only to the extent that it does not restrict mandatory protections of the country in which the consumer has their habitual residence.
For disputes with consumers, the court at the consumer's place of residence has jurisdiction unless mandatory legal jurisdiction rules provide otherwise. The place of jurisdiction for disputes with businesses is Vienna.
Consumer dispute resolution: The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Where information about the competent alternative dispute resolution body is required in a specific dispute, the provider will inform consumers accordingly in line with Section 19 of the Austrian Alternative Dispute Resolution Act (AStG).
§ 13 Final provisions
If individual provisions of these Terms are or become invalid, the validity of the remaining provisions remains unaffected. The statutory rule applies in place of invalid provisions.
The provider reserves the right to amend these Terms with reasonable advance notice. Contracts already concluded remain subject to the version valid at the time of conclusion.
Last updated: 12 June 2026